Privacy Policy

Last updated: Aug 1, 2025

1. Introduction

Hyprofound Technologies Private Limited ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Faraday ("Service").

2. Company Information

Hyprofound Technologies Private Limited
Contact: admin@faraday.email

3. Information We Collect

3.1 Information You Provide

  • Account Information: Name, email address, profile information from Google authentication.
  • Contact Information: Email addresses and contact details from your contact lists (read-only access).
  • Communication: Messages you send to us for support or feedback.

3.2 Email Data

With your explicit consent through OAuth authorization, we access:

  • Email Content: Email messages, attachments, headers, and metadata.
  • Email Organization: Labels, folders, and organizational structures.
  • Email Settings: Basic Gmail settings for service functionality.
  • Composition Data: Drafts and sent emails when using our composition features.

3.3 Automatically Collected Information

  • Usage Data: How you interact with the Service, features used, time spent.
  • Device Information: Device type, operating system, browser information.
  • Log Data: IP addresses, access times, pages viewed, errors encountered.
  • Cookies and Tracking: Cookies, web beacons, and similar technologies.

3.4 AI-Generated Data

  • Email Metadata: AI-generated summaries, categories, and tags.
  • Search Embeddings: Vector representations of your emails for search functionality.
  • Analytics Data: Aggregated usage patterns and feature effectiveness.

4. How We Use Your Information

4.1 Service Provision

  • Provide and maintain the email management service.
  • Process emails using AI for organization, search, and insights.
  • Enable email composition, sending, and management features.
  • Synchronize data across your devices.
  • Provide customer support.

4.2 Service Improvement

  • Analyze usage patterns to improve features.
  • Develop new functionality and services.
  • Conduct research and analytics (using aggregated, non-personal data).
  • Optimize performance and user experience.

4.3 Communication

  • Send service-related notifications and updates.
  • Respond to your inquiries and support requests.
  • Provide important service announcements.

4.4 Legal and Security

  • Comply with legal obligations.
  • Protect against fraud, abuse, and security threats.
  • Enforce our Terms and Conditions.
  • Protect our rights and interests.

5. AI Processing and Model Training

5.1 AI Processing

  • We use AI models (including Google's Gemini/Vertex AI) to process your emails.
  • AI processing includes categorization, summarization, and search functionality.
  • Processing occurs in real-time and may involve temporary data transmission to AI providers.

5.2 Model Training

  • We do not use your personal, non-anonymized email data to train AI models.
  • We may use aggregated, anonymized usage statistics for service improvement.

6. Information Sharing and Disclosure

6.1 Third-Party Service Providers

We share necessary information with trusted service providers who assist in operating our Service, including the following:

  • Google Cloud Services: For AI processing and infrastructure.
  • MongoDB Atlas: For data storage and database services.
  • Sentry: For error monitoring and debugging.
  • Mixpanel and Google Analytics: For analytics and usage tracking.
  • Brandfetch: For brand identification and logos.
  • Render.com: For application hosting.
  • Vercel: For application hosting.
  • Brevo: For email marketing and communication.

6.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6.4 Consent

We may share information with your explicit consent for specific purposes.

7. Data Storage and Security

7.1 Data Storage Locations

Your data may be stored and processed in:

  • Singapore
  • India
  • United States
  • Other locations where our service providers operate

7.2 Security Measures

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in-transit and at-rest of your sensitive email data.
  • Separated, secure and restricted management of limited, decrypted versions to provide Search.
  • Access controls and authentication.
  • Regular security assessments.
  • Secure development practices.
  • Employee training on data protection.

7.3 Data Retention

  • Email Data: Retained while your account is active and as needed to provide services.
  • Analytics Data: Retained for up to 2 years for service improvement.
  • Account Data: Retained until account deletion.
  • Legal Requirements: Some data may be retained longer for legal compliance.

8. Your Rights and Choices

8.1 Access and Control

  • Account Settings: Manage your account information and preferences.
  • OAuth Permissions: Revoke email access permissions through your Google account.
  • Data Export: Request a copy of your data (contact us for assistance).

8.2 Data Deletion

  • Account Deletion: Contact us to delete your account and associated data.
  • Data Removal: We will delete your data within 30 days of account deletion.
  • Backup Retention: Some data may remain in backups for up to 90 days.

8.3 Communication Preferences

  • Opt out of non-essential communications.
  • Update contact preferences in your account settings.

9. Cookies and Tracking Technologies

9.1 Types of Cookies

  • Essential Cookies: Required for service functionality.
  • Analytics Cookies: Help us understand usage patterns.
  • Preference Cookies: Remember your settings and preferences.

9.2 Cookie Management

You can control cookies through your browser settings, though this may affect service functionality. We do not use third-party cookies for tracking or advertising purposes, or to track your activity across other websites. Where required by law, you will be presented with a cookie banner or preference center to manage your settings.

10. Children's Privacy

Our Service is not intended for children under 13. If you are under 13, or under the legal age in your country to form a binding agreement, you may not use the Service. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Advertising and Promotions

12.1 Current Practice

We do not currently display advertisements within the Service.

12.2 Future Advertising

We may introduce advertising or promotional content in the future, including:

  • Sponsored content and brand promotions.
  • Newsletter and service recommendations.
  • Relevant product advertisements.

We will update this Privacy Policy and provide notice before implementing advertising features.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

  • Right to Know: Request information about data collection and use.
  • Right to Delete: Request deletion of personal information.
  • Right to Opt-Out: Opt out of sale of personal information. We also do not sell your personal information as defined under the California Consumer Privacy Act (CCPA) or similar privacy laws.
  • Non-Discrimination: We will not discriminate for exercising your rights. We will not deny you access to our services or charge different rates for our services, based on your exercise of your rights under the CCPA.

To exercise these rights, contact us at admin@faraday.email.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

15. Contact Information

For questions about this Privacy Policy or our privacy practices:

  • Email: admin@faraday.email
  • Company: Hyprofound Technologies Private Limited, Mumbai, Maharashtra, India

16. Data Protection Officer

For data protection inquiries, you may contact our designated representative at: admin@faraday.email